{"xsrfToken":"dce38e5b364cdb968e814acaa57e7551593ef7e3_lout","branding":{"id":"3","key":"lsd","name":"LISSA Ticket & Service","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Herzlich willkommen zum LISSA® service desk","sharedPortalName":"Service desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim LISSA service desk!","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Herzlich willkommen zum LISSA® service desk","sharedPortalName":"Service desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2c7bff","helpCenterTitleColor":"#3c3b3b","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1163124d-fce0-4982-8b35-a7bac112b4db/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjVmODMzOS1lNTc2LTQwNTEtOTRmZC1jZWZlMGFlOWExZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjExNjMxMjRkLWZjZTAtNDk4Mi04YjM1LWE3YmFjMTEyYjRkYiI6WyJyZWFkIl19LCJleHAiOjE3NDE3NDQwMzYsIm5iZiI6MTc0MTc0MzQzNn0.Tb_bEli-Nn4cRGdbv6htVfNS7xP-VJ0e4rvlVU9pyGE&client=025f8339-e576-4051-94fd-cefe0ae9a1ff&height=300&mode=fit","bannerMediaApiFileId":"1163124d-fce0-4982-8b35-a7bac112b4db","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"lsd","projectId":10025,"serviceDeskId":3,"name":"LISSA Ticket & Service","description":"<p>Herzlich willkommen zum LISSA Serviceportal!<br> Hier können Sie ein Support-Ticket erstellen oder uns zu beliebigen Anliegen kontaktieren.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"18","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>\"Bugs not allowed!\" Wir beseitigen für Sie die Problemquelle schnellstmöglich.</p>","icon":10633,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","groups":[4],"key":""},{"id":"14","name":"Lizenz und Rechnungen ","descriptionHtml":"","callToAction":"Lizenz und Rechnungen ","introHtml":"<p>Hier können Sie uns zum Thema Lizenz und Verrechnungen kontaktieren.</p>","icon":10624,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[4],"key":""},{"id":"19","name":"Neue Funktionen und Verbesserungen vorschlagen","descriptionHtml":"","callToAction":"Neue Funktionen und Verbesserungen vorschlagen","introHtml":"<p>Wir freuen uns auf Ihre Vorschlage zu neuen Funktionen und Verbesserungen.</p>","icon":10623,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[4],"key":""},{"id":"16","name":"Sonstiges ","descriptionHtml":"","callToAction":"Sonstiges ","introHtml":"<p>Sehen Sie nicht, wonach Sie suchen? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10637,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","groups":[4],"key":""},{"id":"13","name":"Technischer support","descriptionHtml":"","callToAction":"Technischer support","introHtml":"<p>Sie haben ein technisches Anliegen? Wir helfen Ihnen gerne weiter!</p>","icon":10608,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[4],"key":""},{"id":"17","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10615,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[13,18,19,14,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f3e8e3e2-e605-3e23-a2ac-0c35a9f1d882","appLinkName":"System Confluence","appLinkUrl":"https://cimet-works.atlassian.net/wiki","spaceKey":"UN","spaceName":"Unternehmenseinstellungen","spaceUrl":"https://cimet-works.atlassian.net/wiki/spaces/UN","isServer":false},"labels":[],"projectKey":"LSD","serviceDeskId":3,"kbLinkDomainURLs":["https://cimet-works.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjVmODMzOS1lNTc2LTQwNTEtOTRmZC1jZWZlMGFlOWExZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3NDQ2MzYsIm5iZiI6MTc0MTc0MzQzNn0.nLs4N0ynRJMP-4Noxx3FP910KfzGyhQwexvOK_pG9mc","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"025f8339-e576-4051-94fd-cefe0ae9a1ff","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":16,"projectId":10025,"form":{"name":"Sonstiges ","descriptionHtml":"","callToAction":"Sonstiges ","intro":"<p>Sehen Sie nicht, wonach Sie suchen? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","instructions":"","icon":10637,"iconUrl":"https://cimet-works.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/16","calendarParams":{"firstDay":0,"date":"2025-03-12T02:37:16+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f3e8e3e2-e605-3e23-a2ac-0c35a9f1d882","appLinkName":"System Confluence","appLinkUrl":"https://cimet-works.atlassian.net/wiki","spaceKey":"UN","spaceName":"Unternehmenseinstellungen","spaceUrl":"https://cimet-works.atlassian.net/wiki/spaces/UN","isServer":false},"labels":[],"projectKey":"LSD","serviceDeskId":3,"kbLinkDomainURLs":["https://cimet-works.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjVmODMzOS1lNTc2LTQwNTEtOTRmZC1jZWZlMGFlOWExZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3NDQ2MzYsIm5iZiI6MTc0MTc0MzQzNn0.nLs4N0ynRJMP-4Noxx3FP910KfzGyhQwexvOK_pG9mc","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"025f8339-e576-4051-94fd-cefe0ae9a1ff","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}